Our book ‘Personalised Library Services in Higher Education: the boutique approach’ will be published by Ashgate this summer (2012).
We have sought to make the book practical and, hopefully, challenging (not to read, but with a view to making a change!)
Contents are as follows:
Chapters:
1. Introducing the boutique approach – Andy Priestner and Elizabeth Tilley
2. Face-to-face value: personalised communication strategies – Andy Priestner
3. Library space and designing for a boutique library service in the USA – Beatrice Pulliam
4. Library technologies for boutique services – Tim Wales
5. Maximising value, enhancing learning: boutique teaching and training – Chris Powis
6. Digital literacy support for researchers: the personalised approach – Jane Secker
7. Marketing personalised services – Emma Thompson
8. The cost-effective service: is personalised possible? – Elizabeth Tilley
9. Evaluating the impact of the boutique library – David Streatfield
10. Implementing and managing boutique – Andy Priestner and Elizabeth Tilley
Case Studies:
a) Students as Consultants: SKOLKOVO Moscow School of Management – Helen Edwards
b) Research postcards at London School of Economics – Michelle Blake and Nicola Wright
c) Boutique at the Faculty of Education – Angela Cutts
d) Personal space for study: meeting real needs – Elizabeth Tilley
e) A voice in the wilderness: personalised library services in a virtual environment – Margaret Westbury
f) Integrating information skills into the curriculum: the next step – Veronica Lawrence
g) Online outreach and tailored training: the English Faculty Library at Oxford University – Kerry Webb
h) Boutique influences on structures and lifelong learning at Australian Catholic University – Tatum McPherson-Crowie
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